legal  

1. Payment:

  • Playclan accepts the following payment through ebs its authorised secure online payment gateway.

    Credit cards:
    Visa, MasterCard, American Express, Diners Club, Citibank E-card

    Internet Enabled Bank Accounts
    Centurion Bank ePay, Citibank Bank Account Online, Citibank NRI Rupee Checking, Citibank Suvidha Online Account, Federal Bank FedNet, HDFC Direct Pay, ICICI Bank.com, IDBI iNet-banking, Kotak Mahindra Bank, Oriental Bank of Commerce ipay Netbanking, PNB Internet Banking & UTI iConnect Net-Banking. American Express / Diners Club Card / Citibank E-card / MasterCard / Visa

    Eligibility to Purchase:
    The purchase of merchandise through www.theplayclan.com owned by Fuchsia Vine Designs Pvt Ltd is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with the laws of New Delhi, India only.

    In order to make purchases through the Site, you will be requested to register and provide your personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering products, you will be required to provide payment details to CC Avenue our authorized online payment gateway and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

    The Site is available only to individuals and others who meet the Play Clan terms of eligibility, who have been issued a valid credit card by a bank acceptable to Play Clan, whose applications are acceptable to Play Clan and who have authorized Play Clan to process a charge or charges on their credit card though CC Avenue in the amount of the total purchase price for the merchandise which they purchase. Purchases made on the site are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit.

    Moreover, by making an offer to purchase merchandise, you expressly authorize us to perform credit checks and, where Play Clan feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit-card number or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.


2. Order:

  • Change In Order Status:
    Occasionally, high demand causes us to run out of certain items. If we do not have an item that you've ordered in stock, we will notify you by email immediately. Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit card, we will not charge you for the item, plus any applicable taxes and shipping. Other times, an item is currently out of stock but is expected back in stock soon. In this case, we will send you a notice that the item is "on order" and we will let you know when we expect it. You will be given the option of keeping the item "on order" or canceling the item. If we do not hear back from you, we will assume you still want the item and we will send it to you and charge you for it as soon as it arrives in our warehouse.

    Change In Order Status:
    Occasionally, high demand causes us to run out of certain items. If we do not have an item that you've ordered in stock, we will notify you by email immediately. Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit card, we will not charge you for the item, plus any applicable taxes and shipping. Other times, an item is currently out of stock but is expected back in stock soon. In this case, we will send you a notice that the item is "on order" and we will let you know when we expect it. You will be given the option of keeping the item "on order" or canceling the item. If we do not hear back from you, we will assume you still want the item and we will send it to you and charge you for it as soon as it arrives in our warehouse.


3. Shipping Policy:

  • Shipments & Delivery:
    All Merchandise purchased through the Website is delivered to you F.O.B by Play Clan. Delivery is deemed complete and title to the merchandise passes to you upon acceptance of shipment by the courier company.

    Shipping Costs:
    You are responsible for the shipping costs associated with the delivery to you of merchandise purchased on the Play Clan website.


4. Delivery:

  • Wrong Delivery Address:
    We will not be responsible for wrong delivery due to incorrect and/or incomplete address given by the customer. We would request you to check your address in detail at the time of checkout. An incorrect address will incur a triple shipping cost as the package returns back to us and we then reship the same back to the corrected address.

    Delivery Time:
    Generally, an order from the time of placement to delivery should take about 15 days. If for any reason there are any delays which we will keep you informed on the same by email.

    Delivery Date Confirmation:
    Please note that it is not possible for us to give you a guarantee for the Delivery Date as we have no control over unforeseen circumstances that may delay delivery after we have shipped the order. Do track your order periodically as advised below.


5. Customs Policy:

  • Customs, Import duties & Taxes:
    Your order may be subject to import duties and taxes, which are levied once your package reaches your country. Play Clan does not collect duties and taxes. As we have no control over these charges, we cannot predict what your particular charge may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs at the time of the receipt of the package.

    Customs policies vary widely from country to country. For more information regarding your country's custom policies, please contact your local customs office. Sometimes unaccountable delays do occur during customs clearance. Unfortunately Play Clan cannot be held responsible for the same. Moreover, when ordering from Play Clan, you are considered the importer of on record and must comply with all laws and regulations of the country in which you are receiving the goods.

    Delivery Time:
    Generally, an order from the time of placement to delivery should take about 15 days. If for any reason there are any delays which we will keep you informed on the same by email.

    Delivery Date Confirmation:
    Please note that it is not possible for us to give you a guarantee for the Delivery Date as we have no control over unforeseen circumstances that may delay delivery after we have shipped the order. Do track your order periodically as advised below.


6. Product Information:

  • Size Information:
    As you know, sizing differs not only from country to country, but also by designer. In order to simplify things we have measured each garment to provide you with basic measurements of the garment. Please note that as most of these garments are handmade there could be variations in measurements.

    Product Sizing:
    All garment measurements are taken by laying them flat. Minor variations may occur between the size chart given and the actual garment as they are all hand made products.

    Colour Accuracy:
    Every effort has been made to render colors and textures accurately. However, due to the constraints of digital reproduction on various web browsing platforms and personal monitor settings, we cannot guarantee true color and texture representations.

    Prices:
    Prices shown on the site are in INR ( Indian Rupees ) AND $ and €. All prices and offers remain valid as advertised from time to time. The INR price of a product displayed on the website at the time the order is accepted will be honored. You will also incur shipping costs and any duties levied by the jurisdiction to which you have specified delivery. Please refer to the sections on Shipping Information and Custom, Import Duties & Taxes Information.

    Prices may change without notice. VAT will be applied to products in accordance with applicable laws. All prices are exclusive of delivery charges, customs, import duties and VAT.


7. General:

  • No Unauthorised Copying or Distribution:
    You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in the Content, Play Clan Software and all HTML and other code contained in this Site, shall remain at all times vested in Play Clan and/or its licensors and is protected by copyright and other laws and international treaty provisions. You are permitted to use this material only as expressly authorised by Play Clan or its licensors. Any reproduction or redistribution of the above listed materials is prohibited by law and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying the above listed materials to any other server or location for publication, reproduction or distribution is expressly prohibited.

    Limitation of Liability:
    While we will use reasonable endeavors to verify the accuracy of any information we places on this Site, it makes no warranties, whether express or implied in relation to its accuracy. This Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Site, or any transaction that may be conducted on or through this Site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade on the site.

    We make no warranty that this Site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Site.

    To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this Site including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose.

    You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

    We will not be liable in contract, (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the TOS.

    Indemnification:
    At our request, you agree fully to defend, indemnify and hold harmless Play Clan immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you or any other liabilities arising out of your use of this Site, or the use by any other persons accessing this Site using your Internet account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder.

    Our Relationship:
    You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Play Clan as a result your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Play Clan, and we shall not be liable for any representation, act, or omission on your part.

    Entire Agreement:
    The TOS (as amended from time to time) constitutes the entire agreement between you and Play Clan regarding your use of this Site, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and Play Clan in relation to such matters. In the event any other rules, code of conduct, or other matter posted on this Site conflicts with the terms of the TOS, the TOS shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the TOS. You confirm that, in agreeing to accept the TOS, you have not relied on any representation save insofar as the same has expressly been made a representation in the TOS and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of the TOS save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of the TOS.

    No Waiver:
    No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

    Governing Law :
    The TOS will be governed by and construed in accordance with the laws of New Delhi, India only. © 2012 FUCHSIA VINE DESIGNS PVT LTD. All Rights Reserved.